Thank you for choosing our custom valve products! We are committed to providing you with high-quality custom services. To ensure your purchasing experience, we have outlined our return policy as follows:
- Special Nature of Custom Products
As we provide custom valve products, each item is tailor-made according to your specific requirements. Therefore, we generally do not accept returns. We recommend that you carefully confirm the product specifications, model, and other details before placing your order. - Pre-shipment Confirmation
Before the product is shipped, we will provide you with real-time photos and videos for you to verify the appearance and functionality of the custom valve to ensure it meets your requirements. If you have any questions or need any modifications, please communicate with us before confirming the product. We will do our best to provide a satisfactory solution. - No Returns After Shipment
Once the product is shipped, we do not accept any return requests. Please ensure the product meets your needs before confirming your order. - Quality Issue Handling
If the product has quality issues upon receipt, such as manufacturing defects or discrepancies with the order, please contact us within 7 days of receiving the goods and provide relevant proof. We will offer repair, replacement, or other compensatory solutions based on the specific situation. - After-sales Support
If you encounter any issues with the product during use, please feel free to contact our after-sales team. We will provide technical support to ensure the smooth use of our products.
Thank you for your understanding and support! We are committed to providing you with high-quality products and services to meet your needs. If you have any questions, please don’t hesitate to contact our customer service team.